Frequently Asked Questions

Everything you need to know about shopping at Thistle Tavern.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US, while international orders may take 10-15 business days depending on customs.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific item dimensions.

Do you offer international shipping?

Yes, Thistle Tavern ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

We prioritize ethical manufacturing and use organic cotton and recycled polyester in over 60% of our seasonal collections to minimize our environmental footprint.